During consultations and working with hundreds of businesses, OneXBots has recorded many recurring questions when it comes to applying AI into operations. This article summarizes the 10 most common questions – along with clear and practical explanations – to help you gain a comprehensive view and make the right choice.
1. How is OneXBots different from ChatGPT or regular Chatbots?
OneXBots is not just a chatbot. It is an AI employee trained specifically for your business context:
- Has situational memory, understands internal processes
- Understands your brand voice
- Has clearly defined roles for each department (Sales, Customer Support, Admin...)
Regular chatbots usually only respond based on keywords. OneXBots actually “knows the job.”
2. I’m not tech-savvy, can I still implement it?
Yes! OneXBots is designed for non-technical users:
- Easy drag-and-drop interface
- Full A–Z implementation support team
- Complete, easy-to-understand documentation
You don’t need programming knowledge, just an understanding of your own business operations.
3. Does OneXBots use my data to train public AI?
No. All data you use to train the AI is kept strictly private and is not used to train any public AI.
- Each OneXBots account is an independent workspace
- Data is not shared with third parties
4. Can AI employees replace real employees?
No. AI employees only provide support:
- Perform repetitive tasks faster and more accurately
- Free up real employees to focus on creative, emotional, and strategic work
OneXBots upgrades people, not replaces them.
5. Is the implementation cost high?
Compared to hiring 1–2 additional employees, OneXBots is far more cost-effective:
- Flexible packages based on the number of AI roles you need
- Long-term optimization of operating costs
6. Can I change AI content anytime?
Yes. You can completely:
- Update training documents
- Adjust how the AI communicates and handles situations
- Manage everything via a simple interface without IT support
7. Does AI remember customer history?
Yes. OneXBots can:
- Remember past conversations
- Recognize returning customer information if integrated with CRM or via manual input
- Personalize the experience (greeting by name, reminding of past orders...)
8. How long does implementation take?
On average, only 5–7 business days if you provide enough documents and cooperate with the implementation team. Steps include:
- Collecting documents and usage goals
- Designing suitable AI roles
- Training content and testing
9. Can AI be used across multiple departments?
Of course. OneXBots supports creating multiple different roles:
- AI for accounting, AI for recruitment, AI for consulting, AI for customer support, etc..
- Each role has its own memory, with no task overlap
10. If my business grows, can AI scale with it?
OneXBots is designed to grow with your business:
- Increase the number of roles anytime
- Synchronize processes, data, and users
- Support integration with CRM, ERP if needed
Summary
Having questions is normal – and understanding them clearly before implementation helps you achieve better results. If you have any concerns beyond these 10 questions, OneXBots is always ready to provide free consultation to help you make the right decision.
Don’t let doubts hold you back – let clarity be the foundation that leads you to success with AI OneXBots.